In defense of Ray, his code is by far some of the best I've ever seen
anywhere! Bugs are fixed promptly, and he provides some of the best support
around via his newsgroups. Remember he's a small shop so things don't
always work exactly on the timeline you might like, but when he does ship a
program or component set, it simply works! Comparing him to MS is too low
an insult for most 3rd party providers but especially when talking about
him! CodeSite has saved me countless hours over the last four years, and
the additions made for it like CodesiteEx, which adds additional abilities,
and my own JclDebugHandler which sends error/exception info to the viewer
make it even better!
And another point you shouldn't forget is that you could never ask
anyone at MS to help you with a problem in your work unless it is specific
to a known bug in their product line. Ray treats HIS customers like members
of a family and is always ready and willing to offer as much help and advice
as one might require!
The REAL problem is that everybody wants everything yesterday and
sometimes you simply have to accept the fact that something is worth the
wait! It's like dealing with a mom and pop hardware store in your local
town where they cannot afford to stock everything you might need so you have
to wait until an order is shipped, OR going to the big conglomerate out on
the highway where they're sure to have what you need but when you ask a
question you have to deal with a sixteen year old kid who never used a
hammer in his life!
Who would YOU rather deal with? Personally, I always support those who
support me!
--
from Robert Meek dba Tangentals Design
Post by Paul DolenPost by LizPerhaps you should clarify that with a few examples
CodeSite 3 was at least a year, I think going on two years later than
originally promised. As I wasn't doing .NET, that wasn't a problem
for me. But, if you were wanting to use CodeSite for .NET development
back in VS 2002 era, you had to wait, with many delivery promises
broken.
For CodeSite 4. Well, first it was going to be CodeSite 3.1, which
never materialized. Then it was going to be CodeSite 3.5, which never
materialized. Then CodeSite 4 missed at least six promised ship dates
of "next week" or "end of this month". At least six. Then he started
taking pre-orders with the site saying it would ship approximately on
the 9/15/06. Most people that take pre-orders don't charge the credit
card until it ships. He charged it on the date of taking the
preorder. But then, he stopped even giving updates on delivery, it
was like he disappeared off the face of the earth with his site still
saying it was going to be delivered "approximately 9/15" into the
first week of October.
YES, RAIZE IS WORSE THAN MS AT DELIVERY PROMISES. No exaggeration. No
bull. They are worse. Period.
But, that said, CodeSite is a great product. And, I can't see even
bothering to try the competing product. If it cured cancer and cost a
nickel I still wouldn't buy it as I have no needs that CodeSite
doesn't handle.